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Frequently Asked Questions

What is a YAG Laser Garnet?

YAG (Yttrium Aluminium Garnet) is a laboratory-created gemstone known for its exceptional brilliance, clarity, and vibrant colour. It offers a luxurious and ethical alternative to traditionally mined gemstones.

Is YAG a real gemstone?

Yes. YAG gemstones are genuine crystalline gemstones created through advanced scientific processes. They are admired for their beauty, durability, and remarkable sparkle.

Are your jewellery pieces handcrafted?

Absolutely. Every House of YAGSa piece is carefully handcrafted with precision and attention to detail in South Africa.

Can I request a consultation before ordering?

Absolutely. We encourage consultations to discuss ideas, designs, gemstone options, and custom requests.

Are YAG gemstones durable enough for daily wear?

Yes. YAG gemstones are highly durable and suitable for everyday jewellery, including engagement and wedding rings.

Do you offer custom-designed jewellery?

Yes. We specialise in bespoke jewellery creations tailored to your style, vision, and story. From engagement rings to personal statement pieces, we work closely with you to bring your idea to life.

Can I customise my wedding ring?

Of course. We offer fully customised wedding rings, including gemstone selection, metal finishes, band styles, and engraving options.

How long does a custom order take?

Custom jewellery timelines vary depending on the design complexity, but most bespoke pieces are completed within a few weeks after design approval.

What happens if my ring size is too big or too small?

At House of YAGSa, we understand that sizing can occasionally need adjustment. We do offer ring resizing services at an additional cost, depending on the design, metal type, and amount of resizing required. Some intricate or gemstone-set designs may require more detailed craftsmanship during resizing, which can affect the final cost and turnaround time. If you are unsure about your ring size before ordering, we recommend contacting us for guidance to help ensure the best fit possibl